Lucia Jewelry Box

CANADA SHIPPING RATES 

Standard Shipping (2 - 6 business days) - Calculated at checkout

Express shipping is currently unavailable. 

Standard shipping costs are calculated at checkout based on your shipping location and the items in your order. The shipping cost may vary depending on the weight, dimensions, and destination of your package.

U.S.A. SHIPPING RATES

Standard Shipping (2 - 6 business days) - Calculated at checkout

Orders shipped to the USA may be subject to customs and duties imposed by the US customs. Customers are solely responsible for paying all duties and customs fees. All rates are in Canadian dollars (CAD). We do not accept returns or exchanges on orders from the USA. All sales are FINAL. Express shipping is currently unavailable.

Due to quick turn-around time of our orders, we cannot modify or cancel an order once it has been placed. 

All orders placed between Monday-Friday (excluding holidays) will be processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. We ship to all Canadian provinces via Canada Post.

Orders shipped via Canada Post standard shipping take between 3–7 business days to arrive, depending on your location.

*Please note: During sale and holiday periods, you may experience longer than normal processing times.

Online Purchases - Return & Exchange Policy

Not in love? Returns are easy. We accept online purchase returns in store at our Orfus road location or you can mail them back to us.

Within 30 days of your order date, you can receive a refund to the original method of payment on items purchased at full price. After 30 days, we will no longer accept returns or exchanges.

Any items purchased with a discount code of 15% or more are only eligible for a store credit unless otherwise specified. We are not able to offer exchanges for any online orders, online or in store. If you would like to exchange your purchase, you may return the item and repurchase a new item online or in store.

Due to quick turn-around time of our orders, we cannot modify, cancel or apply coupon codes once an order has been placed. 

Please note: Any items that have been marked down or any seasonal items are considered FINAL SALE.   

Full Returns & Exchanges Policy